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Jeff B. Léonard
Posted Apr 13 - Read on Facebook

I updated to the new framer and now it keeps crashing AND telling me my free trial expired when I purchased framer and have a valid license... Please help. Koen Bok

12 Comments

Jordan Robert Dobson

Did you download the trial from the website?

Jeff B. Léonard

I never had a trial. I purchased it outright on
9/15/15

Jeff B. Léonard

and downloaded the files from the website link when I purchased it.

Chris Camargo

Jordan's point is that you can re-download the trial from the website. Your license will work.

Jeff B. Léonard

Thanks. Trying that now.

Jeff B. Léonard

Although, I think the problem may be, because I have a new motherboard. And I read that I need to reactivate

Jeff B. Léonard

I keep getting. Application has encountered an error.

Jeff B. Léonard

Downloading a trial did not work for me unfortunately.

Chris Camargo

Even the v61 trial is crashing? Sounds like its time for an email to support. :)

Jeff B. Léonard

Someone from framer reached out to me. Apparently the licensing system changed. They sent me a new activation code.

Jeff B. Léonard

Thanks guys.

Eelco Lempsink

Hey Jeff, I'd like to look into those crashes. Can you tell me more about what you did right before it crashed?

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